& Returns Policy
(...However, the choice is more
limited on ebook refunds)
by William B. Fox
Friday 4 April 2007
All sales are final.
In regard to a returns policy, since ebooks are electronic entities
that can be immediately created and deleted, "returning"
an ebook is not applicable.
With our order process, simply click through the shopping cart instructions to the last page after you have made your payment. Each shopping cart page is designated in sequence as "Delivery Information," "Payment Information," "Confirmation," and finally "Finished!" The download button is located on the "Finished!" page.
Unlike other ebook vendors, you do not need an email from us to complete the download. On the "Finished!" page, please simply double click on the download button that should appear below the title(s) of the ebook(s) that you have ordered.
If for some reason you do not see this download button, please contact us immediately. We can
provide you with alternative download links or even send the ebooks
by email attachments.
Please refer to our contact
section. Please do not hesitate to email or call us right away to inform us regarding any problems.
We request that our clients provide account information such
as personal details, address, and contact information in order
to reduce credit card fraud.
Instead of making all your downloads at once, you have the option
of exiting the store and returning later to access your download
account with your password to complete downloading later. Effective 4 April 2007, we allow up to 180 days from the date of purchase to make up to five downloads.
Credit card payments
If you pay by credit card, please expect a charge to appear on
your statement from "America First Books."
You will need to enter online the following credit card information:
your credit card number, expiration date, and the CVV
number on the back of your card.
Once your payment clears, you will automatically
receive an order process confirmation by email from firstname.lastname@example.org.
However, you do not need to wait for this email in order to download,
since the download button appears on the last page that appears
with the shopping cart.
As previously mentioned, once your order goes through, you have up to 180 days (effective 4 April 2007)
to make up to five downloads. If you quit the shopping cart or the America First Books web site entirely and have remaining downloads, you continue downloading at a future date by returning to your account. Simply go to the Catalog page, and on the right hand side log back in as a returning customer by entering your email address and password (or else if you forgot your password, have it mailed to you by entering your email address where requested by the account log in section).
Detailed instructions about how to manage your download on your hard drive and pull it up for viewing are provided in our eBook Guide section.
We seek donations to assist in building our web site commentary
and selection of insightful and controversial offerings. If you
want to donate a substantial amount of money, one method is to
make repetitive purchases of our highest priced ebooks. Another
method is to send a check payable to America First Books at PO
Box 820669, Vancouver, WA 98682.
In regard to books marked as "donation ebooks," all
funds go to America First Books unless otherwise specified regarding
a participating author.
Short URL for this web page: http://tinyurl.com/cf69fb